What to Do When Your Hearing Aid Stops Working

What do you do when your hearing aid is not working? Since we rely on being able to hear to navigate the world around us—from walking down the street to listening for our children calling out—it can be disturbing to suddenly lose this important sense. Before you panic, read on. These common solutions to hearing aid problems will help you get back on track.

General solutions

There are three main things you should do when you’re experiencing hearing aid issues: change the batteries, check the settings and clean your hearing aids.

Changing the batteries will rule out power-related issues (unless your hearing aid has completely stopped working). First, verify that the battery is properly inserted and it hasn’t expired. Then try changing to a new battery. If you have rechargeable hearing aids, recharge them. If none of those solutions work, or you notice cracks, tears and other damage, you may need to take them to be professionally repaired.

Sometimes the settings on your hearing aids can be accidentally adjusted. The on/off switch, microphone and volume may have been turned off or down without you realizing it.

Finally, clean your hearing aids. Wipe them down with a soft cloth, then use a toothpick to remove any dirt, dust or earwax that may be causing a clog.

If you’ve tried these three steps and you’re still experiencing hearing aid problems, read on to troubleshoot specific issues.

Noise distortion

If your hearing aids sound distorted, it might be a battery problem. When you’re checking the batteries, make sure they’re not corroded, and replace them if they are. You should also check the battery contacts—clean them off and try replacing the battery.

Next, check your hearing aid programs. You may have accidentally set it to a program that’s meant to be used with an assistive listening device.

Not enough volume

If your hearing aids aren’t producing enough volume, there may be a blockage in the device that is preventing clear sound. Once you’ve cleaned the hearing aids, check the tubing. Cracks or tears in the tubing will make it harder for behind-the-ear hearing aids to produce sound. If there is a problem, bring it to a hearing aid center for help.

Should that not take care of the problem, adjust the volume and switch between programs. Failing that, you might want to go get your hearing evaluated—our ability to hear can decline over time without us realizing it.

Whistling or feedback noises

This problem usually has to do with fit. If you’ve lost a significant amount of weight, your hearing aids may need to be refitted. Otherwise, try reinserting your hearing aids and see if that solves the problem.

If you’ve tried all these tips and your hearing aid is still not working properly, it’s time to see the professionals. Vancouver Hearing Aid Center is here to help you with all your troubleshooting needs, or we can test your hearing to see if it’s time for a new device. Call today to get started.